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Expert Customer Service (f/m/d)

Expert Customer Service (f/m/d)

locationDaimlerstraße 70, 87437 Kempten (Allgäu), Deutschland
remoteTeilweise Home-Office
Veröffentlicht amVeröffentlicht am: 2.12.2025
Sonstiges

100.000 Produkte und Werkzeuge aus den starken Metallen Wolfram und Molybdän: das ist seit über 100 Jahren unsere Mission und unsere Leidenschaft, die 11.000 Mitarbeiter:innen aller Welt teilen.

Wir von der Plansee Group haben noch viel vor – und werden mit Ihnen noch besser! Werden Sie Teil unseres Teams!


Your Tasks:

Would you like to contribute your commercial expertise in an international environment and become part of an innovative team? Then we look forward to receiving your application!

  • Creation, processing, and monitoring of orders, quotations, contracts, and complaints

  • Support for our international sales partners in countries without a local sales organization

  • Monitoring delivery times, adherence to deadlines, and shipping processes, as well as handling returns and restocking

  • Assistance to the field sales team with market reports, customer meetings, and internal meetings, e.g., through basket analyses

  • Taking over possible substitutions for other clerks or special tasks assigned by the team leader

Your Profile:

  • Completed commercial training or comparable qualification in the export sector

  • At least 3 years of professional experience, preferably in a technical environment

  • Confident handling of ERP systems, ideally SAP

  • Good command of English, both written and spoken

  • Structured, team-oriented, and independent working style

Strong Advantages:

  • Work in an internationally successful company with innovative products

  • Varied tasks with room for creativity and development opportunities in the international CSC

  • Collaboration in a committed and collegial team

  • Professional and personal development through internal and external training

  • Responsible tasks, a dynamic team, and an excellent working atmosphere

This position can be filled at any Ceratizit Group location across Europe.




Julia Probst | Recruiting Team | julia.probst@plansee-group.com | CERATIZIT Deutschland GmbH

Sprachkenntnisse

  • Deutsch

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